It will take only 2 minutes to fill in. Fuller considerations for Bed and Breakfast owners can be found via UKHospitality guidance, but particular consideration should be given to: Where offering room service (e.g. hospitality venues such as cafes, restaurants, pubs, bars and social clubs; with the exception of providing food and non-alcoholic drinks for takeaway (until 11pm), click-and-collect and drive-through. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Providing hand sanitiser in meeting rooms. Providing alternatives to touch-based security devices such as keypads. Outdoor business events (such as trade shows and exhibitions) are not permitted unless they are drive-in. Reducing maximum occupancy for lifts, providing hand sanitiser for the operation of lifts and encouraging use of stairs wherever possible. People should maintain social distance when exercising with anybody who is not in their household or support bubble, and avoid any activity which requires close contact. You’ve accepted all cookies. In addition to outdoor business events (such as trade shows and exhibitions), both elite sporting events and live performances and shows in performing arts venues are permitted at a cap of 50% or 2000 people. Hotels and other guest accommodation should only open for those who have to travel for work purposes and for a limited number of other exemptions set out in law. Ensuring that shared facilities like water points, waste points or washing up points are cleaned regularly. In tier 3 and tier 4 areas, accommodation providers must close unless the exemptions set out in law apply. Anyone working is not included. Businesses should consider the impact of workplace reopening on local transport, and take appropriate mitigating actions (e.g. If a guest cannot reasonably return home (for example because they are not well enough to travel or do not have the means to arrange transport), their circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority. Guests that are self-isolating can take a private test on or after 5 days after the date they last left a country not on the travel corridors list, either at their accommodation or at a testing site. Asking customers to order room service over the telephone. Updated guidance covering national restrictions in England from 6 January. This guidance document can still be used by those businesses which are permitted to operate under the national restrictions, to support those businesses to operate safely. Shared shower and kitchen facilities within hostels or bed and breakfasts should either be shut, or made private (such as by specifically assigning them to one household, or running a reservation-and-clean process). In particular, this should not be included in detailed risk assessments published on public websites under Section 1.2. making them private), or running a reservation and clean process (whereby one household can exclusively book the shared facilities for a fixed time, and the facilities are cleaned thoroughly between reservations). During the tier system in England at the end of 2020, hotels in Tier 1 and 2 could remain open, while hotels in Tier 3 and 4 had to close (for the exact rules in Scotland, Wales and Northern Ireland it's best to check the relevant government sites as they slightly differ). Objective: That all employers carry out a COVID-19 risk assessment. Using remote working tools to avoid in person meetings. Objective: To change the way work is organised to create distinct groups and reduce the number of contacts each worker has. For example, cleaning hotel rooms. Where an employer, in consultation with their employee, judges an employee can carry out their normal duties from home they should do so. We’ll send you a link to a feedback form. Fuller considerations for hostel operators are set out by UKHospitality guidance, but particular consideration should be given to ensuring that hostels operate within the current government guidance on social mixing outside of household groups. You can now search our website to see what businesses are open and signed up to the Good to Go scheme. Should the guest receive a negative result, they may cease self-isolating and decide to either no longer stay at the accommodation or leave their room. Objective: To ensure that toilets are kept open and to ensure/promote good hygiene, social distancing, and cleanliness in toilet facilities. This could include advice or telephone support. Consider the particular needs of those with protected characteristics, such as people with visual impairments. If they have to spend time within this distance of others, you should carefully assess whether the activity should continue. Special care should be taken for cleaning of portable toilets. Considering introducing a system of staggered entry and booked timeslots for using shower facilities. M. Providing additional parking or facilities such as bike-racks to help people walk, run, or cycle to work where possible. Using floor tape or paint to mark areas, where appropriate, to help people keep to the recommended distance, or using signage or other communication measures taking into account building characteristics, trading style and customer profile. Businesses offering breakfast/lunch buffets are allowed to have people order and be served by a member of staff at the food station as long as no alcohol is being served at the restaurant at the time. Enforcement of the law remains a matter for the police. Whilst here, international visitors should adhere to all national lockdown regulations and guidance. Conference centres and exhibition halls should remain closed for conferences, exhibitions, trade shows, private dining or banqueting events. For example, asking customers to remain at a table where possible, or to not lean on counters when collecting takeaways. Staff who can work effectively from home should do so. This includes - but is not limited to - discouraging singing along to music or cheering, refraining from playing music or broadcasts that may encourage shouting, including if played at a volume that makes normal conversation difficult. You can do this by listening and talking to them about the work and how you will manage risks from COVID-19. The Responsible Person It is necessary for the Hotel to have one principal point of contact during the planning of an event and during the event itself. Where workers are required to stay away from their home, centrally logging the stay and confirming that any overnight accommodation meets social distancing guidelines. The latest government guidelines for England do not specify any restrictions for hotels in tiers one and two, meaning they are allowed to open. Regulating use of high traffic areas including corridors, lifts, turnstiles and walkways to maintain social distancing, and increasing the frequency of cleaning and disinfection of these areas. However, for those placed under tier 3 and tier 4 restrictions, their stay should only be as long as reasonably necessary and they should return home as soon as practical. Operators should try and organise queuing within existing protected areas; Operators should NOT remove any security features or useful street furniture items without considering protective security in the round. Clinically vulnerable individuals, who are at higher risk of severe illness (for example, people with some pre-existing conditions), have been asked to take extra care in observing social distancing and should be helped to work from home, either in their current role or in an alternative role. Informing guests and contractors of guidance about visiting the premises prior to and at the point of arrival (including information on websites, on booking forms and in entrance ways). Coronavirus (COVID-19) advice. street furniture, bollards, trolley parks and bike racks) to provide a visual deterrent and delay; closing off vehicle access to shared spaces; adjusting servicing and delivery times; reducing the opportunities for vehicles (including potentially hostile vehicles) to interact with pedestrians; erecting robust barriers; introducing a reduced speed limit or traffic calming measures. These restrictions are expected to be in place until at least February half term. As far as possible, where workers are split into teams or shift groups, fixing these teams or shift groups so that where contact is unavoidable, this happens between the same people. At the airport, parking is currently free, butthere is only the main Duty Free store, one restaurant and information desks open in departures. If this cannot be arranged, we would encourage you to provide a refund as you have for customers during the broader lockdown period, which may depend on the terms of the booking contract. Encouraging contactless payments where possible and adjusting location of card readers to social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable, is acceptable). It has previously been suggested that hotels with en-suite rooms, caravan parks and holiday lets with no shared facilities could reopen from Monday, July 13, if coronavirus cases continued to fall. The actions the HSE can take include the provision of specific advice to employers through to issuing enforcement notices to help secure improvements. Event spaces, including in conference centres and exhibition halls, can be used for permitted reasons, including for business events where reasonably necessary, for education and training purposes where reasonably necessary, or to provide socially beneficial public services such as Nightingale hospitals or food banks. While all accommodation providers should follow the guidance set out in the rest of this section, each accommodation type should seek to make changes which best mitigate the risks to consumer safety unique to their environment. We will develop further guidance, based on scientific evidence, to enable these activities as soon as possible. Objective: To maintain social distancing wherever possible for workers, on arrival and departure and to enable handwashing upon arrival. Objective: To provide high level considerations to maintain the cleanliness of rooms. This person will be known as “The Responsible Person”, and our contractual relationship will be with this person. People must not socialise in groups larger than 6, indoors or outdoors (other than where a legal exemption applies). Encouraging contactless payments or pre-payments for rooms as part of the online booking, where possible, to limit cash payments for bills. It gives practical considerations for how guidance can be applied in the workplace and at these locations. In order to ensure that businesses and local services are able to remain open, we will be mandating that organisations in designated sectors must: Ask at least one member of every party of customers or visitors (up to 6 people) to provide their name and contact details, Keep a record of all staff working on their premises and shift times on a given day and their contact details, Keep these records of customers, visitors and staff for 21 days and provide data to NHS Test and Trace if requested, Display an official NHS QR code poster, so that customers and visitors can ‘check in’ using this option as an alternative to providing their contact details, Adhere to General Data Protection Regulations. In this case the guest should scan the hotel’s QR code each day of their stay. Consider the ability to perform housekeeping, whilst maintaining social distancing, if the guest is in the room they should be requested to leave the room, unless they are self-isolating. Therefore this guidance should be used to translate to whatever areas are relevant to your business and any measures that are taken should fit safely with any operational needs. Be mindful of messaging, both at the site and particularly on-line, which covers detailed information about queue locations and times, the number of people expected, and suggesting removal of security features such as street furniture, bollards etc. Objective: To maintain social distancing as far as possible while people travel through the workplace. See further guidance on wedding and civil partnerships receptions and celebrations. All food and drink (including alcohol) can continue to be provided by delivery. Further mitigating actions include: –Increasing the frequency of hand washing or hand sanitising and surface cleaning (including disinfection of high footfall areas or common touchpoints and toilet/restrooms). You are also strongly encouraged to wear a face covering in other enclosed public spaces, Please be mindful that the wearing of a face covering may inhibit communication with people who rely on lip reading, facial expressions and clear sound. However, if your risk assessment does show that PPE is required, then you should provide this PPE free of charge to workers who need it. Accommodation providers can provide accommodation for a group comprising a single household/support bubble in tier 2. Check-in & Check-out Times. If you have any feedback for us, please email tourismheritagecovid@dcms.gov.uk. Hoteliers can open their properties – though none of the common areas – and bars and restaurants can open a limited amount of outdoor seating. Northern Ireland is currently in a four-week lockdown that commenced on 16 October. for work or for school). There are no restrictions on travel, though people should stay local and avoid travelling outside of their local area where possible and are encouraged to walk or cycle where possible and to avoid sharing a car with those outside their own household or. Enabling drivers to access welfare facilities when required, consistent with other guidance. Further information can be found in the providers of grassroots sport and gym/leisure facilities guidance. Staggering break times to reduce pressure on the staff break rooms or places to eat. mindful that the wearing of a face covering may inhibit communication with people who rely These could include: Further lowering capacity - even if it is possible to safely seat a number of people inside a venue, it may not be safe for them all to travel or enter that venue, Staggering entry times with other venues and taking steps to avoid queues building up in surrounding areas, Arranging one-way travel routes between transport hubs and venues, Advising patrons to avoid particular forms of transport or routes and to avoid crowded areas when in transit to the venue.